Investigating - Cryptocurrency withdrawals are currently unavailable. Trade is unaffected. We are investigating the issue and are working on a fix.
Les retraits de crypto-monnaies sont actuellement indisponibles. Nous enquêtons sur ce problème et travaillons sur une solution. Le trading et le staking ne sont pas affectés
Sep 01, 2025 - 22:48 EDT
General
Operational
90 days ago
99.43
% uptime
Today
Account Login
Operational
90 days ago
99.3
% uptime
Today
Account Opening
Operational
90 days ago
99.31
% uptime
Today
Account Values
Operational
90 days ago
99.31
% uptime
Today
Activity Display
Operational
90 days ago
99.5
% uptime
Today
App or Website Display
Operational
90 days ago
99.5
% uptime
Today
Referrals and Promotions
Operational
90 days ago
99.5
% uptime
Today
Subscriptions
Operational
90 days ago
99.5
% uptime
Today
Website
Operational
90 days ago
99.5
% uptime
Today
Money Movement
Operational
90 days ago
99.5
% uptime
Today
Automations
Operational
90 days ago
99.5
% uptime
Today
Deposit
Operational
90 days ago
99.5
% uptime
Today
E-transfer
Operational
90 days ago
99.5
% uptime
Today
Instant Deposits
Operational
90 days ago
99.5
% uptime
Today
Institutional Transfer
Operational
90 days ago
99.5
% uptime
Today
Pay a Bill
Operational
90 days ago
99.5
% uptime
Today
Send or Request Money
Operational
90 days ago
99.5
% uptime
Today
Transfer Between Accounts
Operational
90 days ago
99.5
% uptime
Today
Withdraw
Operational
90 days ago
99.5
% uptime
Today
Investing
Partial Outage
90 days ago
99.48
% uptime
Today
Alternative Investments
Operational
90 days ago
99.5
% uptime
Today
Crypto
Partial Outage
90 days ago
99.37
% uptime
Today
Graphs
Operational
90 days ago
99.5
% uptime
Today
Net Deposits
Operational
90 days ago
99.5
% uptime
Today
Managed Investments
Operational
90 days ago
99.5
% uptime
Today
Trade and Orders
Operational
90 days ago
99.5
% uptime
Today
Cards and Payments
Operational
90 days ago
100.0
% uptime
Today
Physical Card
Operational
90 days ago
100.0
% uptime
Today
Virtual Card
Operational
90 days ago
100.0
% uptime
Today
Tax
Operational
90 days ago
99.5
% uptime
Today
Auto-fill My Return
Operational
90 days ago
99.5
% uptime
Today
Filing Submission
Operational
90 days ago
99.5
% uptime
Today
Slips
Operational
90 days ago
99.5
% uptime
Today
Phone and Chat Support
Operational
90 days ago
98.81
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This has been resolved. Ce problème a été résolu.
Aug 22, 15:23 EDT
Update -
We are continuing to investigate this issue.
Aug 22, 15:20 EDT
Update -
We are continuing to investigate this issue.
Aug 21, 13:46 EDT
Investigating -
We're currently experiencing a system issue that is impacting our live chat service. We're working on a fix and everything will be back to normal shortly. Please call us at 1-855-255-9038 for immediate support.
Un problème de système affecte actuellement notre service de clavardage en direct. Nous travaillons à régler le problème. Tout devrait rentrer dans l'ordre sous peu. Pour obtenir de l'aide immédiate, veuillez téléphoner au 1 855 255-9038
Aug 21, 13:39 EDT