Wealthsimple Status
All Systems Operational
Uptime over the past 90 days. View historical uptime.
Wealthsimple Cash Operational
90 days ago
99.98 % uptime
Today
Login Operational
90 days ago
99.99 % uptime
Today
Account Setup Operational
90 days ago
99.99 % uptime
Today
Account Operational
90 days ago
99.97 % uptime
Today
Funding Operational
90 days ago
99.98 % uptime
Today
Spend Operational
90 days ago
99.98 % uptime
Today
P2P Operational
90 days ago
99.98 % uptime
Today
Wealthsimple Crypto Operational
90 days ago
99.99 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
Account Setup Operational
90 days ago
100.0 % uptime
Today
Account Operational
90 days ago
99.98 % uptime
Today
Funding Operational
90 days ago
100.0 % uptime
Today
Orders Operational
90 days ago
100.0 % uptime
Today
Market Data Operational
90 days ago
100.0 % uptime
Today
Wealthsimple Invest Operational
90 days ago
99.99 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
Account Setup Operational
90 days ago
100.0 % uptime
Today
Account Operational
90 days ago
99.98 % uptime
Today
Funding Operational
90 days ago
100.0 % uptime
Today
Wealthsimple Tax Operational
90 days ago
100.0 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
Auto-fill My Return Operational
90 days ago
100.0 % uptime
Today
Filing Submission Operational
90 days ago
100.0 % uptime
Today
Slips Operational
90 days ago
100.0 % uptime
Today
Wealthsimple Trade Operational
90 days ago
99.99 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
Account Setup Operational
90 days ago
100.0 % uptime
Today
Account ? Operational
90 days ago
99.98 % uptime
Today
Funding Operational
90 days ago
100.0 % uptime
Today
Orders Operational
90 days ago
99.99 % uptime
Today
Market Data Operational
90 days ago
100.0 % uptime
Today
Phone or Chat Support Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Apr 18, 2024

No incidents reported today.

Apr 17, 2024
We’re currently experiencing a system issue that is impacting app functionality.
Resolved - This incident has been resolved.
Apr 17, 15:17 EDT
Identified - We're currently experiencing a system issue that is impacting app functionality. We're working on a fix and everything will be back to normal shortly.

Problème de système affectant les fonctionnalités de l'appli. Nous travaillons à la résolution de celui-ci pour un retour rapide à la normale.
Apr 17, 15:09 EDT
Apr 16, 2024
Solana Reward Delay
Resolved - This incident has been resolved.
Apr 16, 22:10 EDT
Monitoring - We are currently experiencing delays in posting rewards for Solana and working to unpause service. Your fixed assets and your bonuses are safe.

Nous rencontrons actuellement des retards dans la publication des récompenses pour Solana et dans nos efforts pour rétablir le service. Vos immobilisations et vos bonus sont en sécurité.
Mar 12, 17:08 EDT
Chat Support Unavailable - Support par clavardage indisponible
Resolved - This incident has been resolved.
Apr 16, 13:02 EDT
Identified - We are currently experiencing issues with Chat support. Phone and Email support options are still available, and can be found at https://www.wealthsimple.com/en-ca/contact.

Nous éprouvons actuellement des problèmes avec le support par clavardage. Les options d'assistance par téléphone et par courriel restent disponibles etsont accessibles à travers ce lien: https://www.wealthsimple.com/en-ca/contact.
Apr 16, 12:00 EDT
Internal Errors
Resolved - This incident has been resolved.
Apr 16, 11:16 EDT
Identified - Investigating - We're currently experiencing an internal system issue and our Client Success team may not have access to your accounts. We're working on a fix and will be able to assist you shortly.

Investigation - Problème de système en cours : il est possible que notre équipe de soutien n'ait pas accès à vos comptes. Nous travaillons présentement sur un correctif et serons en mesure de vous aider dans les plus brefs délais.
Apr 16, 11:14 EDT
Apr 15, 2024
We’re experiencing display issues.
Resolved - This incident has been resolved.
Apr 15, 09:47 EDT
Identified - We're currently experiencing a display issue. We're working on a fix and everything will be back to normal shortly.
Apr 15, 09:45 EDT
Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024
Scheduled Maintenance | Maintenance planifiée
Completed - The scheduled maintenance has been completed.
Apr 6, 08:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 5, 20:30 EDT
Scheduled - Transfers between Wealthsimple accounts and direct deposits will be paused from 8:30 p.m. on April 5th to 8:30 a.m. EDT on April 6th due to scheduled maintenance. We appreciate your understanding.

Les transferts entre comptes Wealthsimple et les dépôts directs seront interrompus du 5 avril à 20 h 30 au 6 avril à 8 h 30 (HAE) en raison d'une maintenance prévue. Merci de votre compréhension.
Apr 4, 12:44 EDT
Apr 5, 2024
E-transfer send delays
Resolved - This incident has been resolved.
Apr 5, 21:52 EDT
Update - We are continuing to investigate this issue.
Apr 5, 21:30 EDT
Investigating - We're currently experiencing a system issue that is impacting the ability to send e-transfers. Clients can still receive e-transfers. We're working on a fix and everything will be back to normal shortly.
Apr 5, 20:29 EDT
Apr 4, 2024
Chat Support Unavailable - Support par clavardage indisponible
Resolved - This incident has been resolved.
Apr 4, 11:33 EDT
Identified - We are currently experiencing issues with Chat support. Phone and Email support options are still available, and can be found at https://www.wealthsimple.com/en-ca/contact.

Nous éprouvons actuellement des problèmes avec le support par clavardage. Les options d'assistance par téléphone et par courriel restent disponibles etsont accessibles à travers ce lien: https://www.wealthsimple.com/en-ca/contact.
Apr 4, 10:56 EDT
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