Wealthsimple Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.
General Operational
90 days ago
99.99 % uptime
Today
Account Login Operational
90 days ago
99.98 % uptime
Today
Account Opening Operational
90 days ago
99.98 % uptime
Today
Account Values Operational
90 days ago
99.98 % uptime
Today
Activity Display Operational
90 days ago
99.98 % uptime
Today
App or Website Display Operational
90 days ago
99.98 % uptime
Today
Referrals and Promotions Operational
90 days ago
100.0 % uptime
Today
Subscriptions Operational
90 days ago
100.0 % uptime
Today
Money Movement Operational
90 days ago
99.98 % uptime
Today
Automations Operational
90 days ago
99.98 % uptime
Today
Deposit Operational
90 days ago
99.98 % uptime
Today
E-transfer Operational
90 days ago
99.98 % uptime
Today
Instant Deposits Operational
90 days ago
99.98 % uptime
Today
Institutional Transfer Operational
90 days ago
99.96 % uptime
Today
Pay a Bill Operational
90 days ago
99.98 % uptime
Today
Send or Request Money Operational
90 days ago
99.98 % uptime
Today
Transfer Between Accounts Operational
90 days ago
99.98 % uptime
Today
Withdraw Operational
90 days ago
99.98 % uptime
Today
Investing Operational
90 days ago
100.0 % uptime
Today
Alternative Investments Operational
90 days ago
100.0 % uptime
Today
Crypto Operational
90 days ago
100.0 % uptime
Today
Graphs Operational
90 days ago
100.0 % uptime
Today
Net Deposits Operational
90 days ago
100.0 % uptime
Today
Managed Investments Operational
90 days ago
100.0 % uptime
Today
Trade and Orders Operational
90 days ago
100.0 % uptime
Today
Cards and Payments Operational
90 days ago
100.0 % uptime
Today
Physical Card Operational
90 days ago
100.0 % uptime
Today
Virtual Card Operational
90 days ago
100.0 % uptime
Today
Tax Operational
90 days ago
99.98 % uptime
Today
Auto-fill My Return Operational
90 days ago
99.98 % uptime
Today
Filing Submission Operational
90 days ago
99.98 % uptime
Today
Slips Operational
90 days ago
99.98 % uptime
Today
Phone and Chat Support Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 26, 2025

No incidents reported today.

Apr 25, 2025
Scheduled maintenance | Maintenance planifiée
Completed - The scheduled maintenance has been completed.
Apr 25, 22:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 22:00 EDT
Scheduled - Order functionality such as order submissions and viewing order details will be unavailable for a brief amount of time between 10:00-10:30 pm EDT. Orders placed shortly before may experience some delays.

Les fonctionnalités liées aux ordres (soumission et consultation des détails) seront indisponibles de 22 h à 22 h 30 HAE. Les ordres passés juste avant cette période pourraient être retardés.
Apr 24, 17:36 EDT
System Issues | Difficultés techniques
Resolved - The incident has been resolved.
L'incident est maintenant résolu.
Apr 25, 15:54 EDT
Monitoring - A fix has been implemented and we're monitoring the results.

Un correctif a été mis en place et nous en assurons le suivi.
Apr 25, 14:11 EDT
Investigating - We’re currently experiencing a system issue that is impacting app functionality. Our team is investigating.

Nous éprouvons présentement des difficultés techniques ayant un impact sur le fonctionnement de l'application.
Apr 25, 13:59 EDT
Apr 24, 2025

No incidents reported.

Apr 23, 2025
Account login issues
Resolved - The incident has been resolved. | L'incident est maintenant résolu.
Apr 23, 18:49 EDT
Update - We are continuing to investigate this issue.
Apr 23, 18:49 EDT
Investigating - Our team is actively working to restore this functionality.

Notre équipe travaille activement à rétablir cette fonctionnalité.
Apr 23, 17:42 EDT
Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025
Scheduled maintenance | Maintenance planifiée
Completed - The scheduled maintenance has been completed.
Apr 19, 10:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 10:00 EDT
Scheduled - Stock lending details temporarily unavailable April 19, 10:00 AM EDT
Clients participating in Stock Lending will be unable to view lending confirmation for a brief period of time between 10:00-10:30 AM EDT. We expect this to only last a period of 30 minutes.

Détails du prêt d'actions temporairement indisponibles le 19 avril, 10 h 00 HAE
Les clients participant au programme de prêt d'actions ne pourront pas consulter les confirmations de prêt pendant une courte période entre 10 h 00 et 10 h 30 HAE. Nous prévoyons que cette interruption ne durera que 30 minutes.
Apr 17, 17:54 EDT
Apr 18, 2025

No incidents reported.

Apr 17, 2025
Issues transferring between Wealthsimple accounts
Resolved - This incident has been resolved.

L'incident est maintenant résolu.
Apr 17, 15:31 EDT
Update - We are continuing to investigate this issue.
Apr 17, 14:57 EDT
Investigating - The ability to transfer between Wealthsimple accounts is currently unavailable.

Our team is actively working to restore this functionality.
Apr 17, 14:53 EDT
Apr 16, 2025
Scheduled maintenance | Maintenance planifiée
Completed - The scheduled maintenance has been completed.
Apr 16, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 03:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Apr 15, 08:16 EDT
Update - We will be undergoing scheduled maintenance during this time.
Apr 14, 22:18 EDT
Update - We will be undergoing scheduled maintenance during this time.
Apr 14, 17:12 EDT
Scheduled - On April 16 from 3:00 – 4:00 am EDT / April 16 from 12:00 – 1:00 am PDT, Wealthsimple Cash card will be undergoing maintenance.
Spending will not be impacted during this time.
Accessing your virtual card or locking/unlocking your card in the app may be temporarily unavailable.
We expect the disruption to last about 60 minutes. Thanks for your patience!

Le 16 avril de 3 h à 4 h HAE / le 16 avril de 0 h à 1 h HAP, la carte Wealthsimple Cash sera en maintenance.
Les dépenses ne seront pas affectées pendant cette période.
L'accès à votre carte virtuelle ou le verrouillage/déverrouillage de votre carte dans l'application pourrait être temporairement indisponible.
Nous prévoyons que l'interruption durera environ 60 minutes. Merci de votre patience!
Apr 14, 16:10 EDT
Apr 15, 2025

No incidents reported.

Apr 14, 2025
Scheduled maintenance | Maintenance planifiée
Completed - The scheduled maintenance has been completed.
Apr 14, 23:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 23:00 EDT
Scheduled - On April 14 at 11:00 pm - 11:15pm EDT, self-directed account holdings and financial metrics will temporarily be unavailable. Deposits, withdrawals, transfers, buying and selling assets will momentarily be inaccessible. We expect the disruptions to only last for a period of 30 minutes. We apologize for this inconvenience.

Le 14 avril de 23 h 00 à 23 h 15 HAE, les avoirs de compte autogéré et les indicateurs financiers seront temporairement indisponibles. Les dépôts, retraits, transferts, achats et ventes d'actifs seront momentanément inaccessibles. Nous prévoyons que les perturbations ne dureront que 30 minutes. Nous nous excusons pour cet inconvénient.
Apr 14, 16:45 EDT
System Issues | Difficultés techniques from Investigating to Monitoring.
Resolved - The incident has been resolved.

L'incident est maintenant résolu.
Apr 14, 16:00 EDT
Update - We are continuing to investigate this issue.
Apr 14, 12:11 EDT
Update - We are continuing to investigate this issue.
Apr 14, 11:53 EDT
Investigating - We’re currently experiencing a system issue that is impacting app functionality. Our team is investigating.

Nous éprouvons présentement des difficultés techniques ayant un impact sur le fonctionnement de l'application.
Apr 14, 11:51 EDT
Temporary Issue with Identification Uploads | Problème temporaire de téléversements de pièces d'identité
Resolved - This has been resolved. The fix is available in the latest update, v2.175 in the app store.

Ce problème a été résolu. La correction est disponible dans la dernière mise à jour, 2.175, dans le magasin d'applications
Apr 14, 15:47 EDT
Update - We are continuing to monitor for any further issues.
Apr 11, 15:50 EDT
Monitoring - A fix has been implemented and we're monitoring the results.

Un correctif a été mis en place et nous en assurons le suivi.
Apr 11, 14:56 EDT
Identified - The issue has been identified and a fix is being implemented. | Le problème a été identifié et nous travaillons à sa résolution.
Apr 7, 17:13 EDT
Investigating - Uploading identification may not work as expected. Our team is actively working to restore this functionality.

Le téléversement des pièces d'identité pourrait ne pas fonctionner comme prévu. Notre équipe travaille activement à rétablir cette fonctionnalité.
Apr 7, 10:26 EDT
Apr 13, 2025
Scheduled INTERAC e-Transfers® Maintenance | Maintenance planifiée des Virements Interacᴹᴰ
Completed - The scheduled maintenance has been completed.
Apr 13, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 04:00 EDT
Scheduled - e-Transfers® sending and receiving will be delayed from Sunday, April 13 from 4:00 am-6:00 am EDT. Scheduled e-Transfers® will be processed after maintenance has been completed.

L'envoi et la réception de Virements Interacᴹᴰ seront retardés le dimanche 13 avril entre 4 h et 6 h HAE. Les Virements Interacᴹᴰ programmés seront traités une fois la maintenance terminée.
Apr 11, 16:31 EDT
Apr 12, 2025
Issues Transferring Accounts From Another Institution on Web
Resolved - The incident has been resolved.

L'incident est maintenant résolu.
Apr 12, 21:55 EDT
Monitoring - A fix has been implemented and we're monitoring the results.

Un correctif a été mis en place et nous en assurons le suivi.
Apr 12, 19:02 EDT
Investigating - Please initiate transfers from your mobile app. The ability to transfer accounts from another institution is currently unavailable on web.
Apr 12, 17:19 EDT
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