Wealthsimple Status

All Systems Operational

General Operational
90 days ago
99.43 % uptime
Today
Account Login Operational
90 days ago
99.31 % uptime
Today
Account Opening Operational
90 days ago
99.31 % uptime
Today
Account Values Operational
90 days ago
99.31 % uptime
Today
Activity Display Operational
90 days ago
99.5 % uptime
Today
App or Website Display Operational
90 days ago
99.5 % uptime
Today
Referrals and Promotions Operational
90 days ago
99.5 % uptime
Today
Subscriptions Operational
90 days ago
99.5 % uptime
Today
Website Operational
90 days ago
99.5 % uptime
Today
Money Movement Operational
90 days ago
99.5 % uptime
Today
Automations Operational
90 days ago
99.5 % uptime
Today
Deposit Operational
90 days ago
99.5 % uptime
Today
E-transfer Operational
90 days ago
99.5 % uptime
Today
Instant Deposits Operational
90 days ago
99.5 % uptime
Today
Institutional Transfer Operational
90 days ago
99.5 % uptime
Today
Pay a Bill Operational
90 days ago
99.5 % uptime
Today
Send or Request Money Operational
90 days ago
99.5 % uptime
Today
Transfer Between Accounts Operational
90 days ago
99.5 % uptime
Today
Withdraw Operational
90 days ago
99.5 % uptime
Today
Investing Operational
90 days ago
99.45 % uptime
Today
Alternative Investments Operational
90 days ago
99.5 % uptime
Today
Crypto Operational
90 days ago
99.25 % uptime
Today
Graphs Operational
90 days ago
99.5 % uptime
Today
Net Deposits Operational
90 days ago
99.5 % uptime
Today
Managed Investments Operational
90 days ago
99.5 % uptime
Today
Trade and Orders Operational
90 days ago
99.5 % uptime
Today
Cards and Payments Operational
90 days ago
99.99 % uptime
Today
Physical Card Operational
90 days ago
99.99 % uptime
Today
Virtual Card Operational
90 days ago
99.99 % uptime
Today
Tax Operational
90 days ago
99.5 % uptime
Today
Auto-fill My Return Operational
90 days ago
99.5 % uptime
Today
Filing Submission Operational
90 days ago
99.5 % uptime
Today
Slips Operational
90 days ago
99.5 % uptime
Today
Phone and Chat Support Operational
90 days ago
98.81 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Sep 15, 2025

No incidents reported today.

Sep 14, 2025

No incidents reported.

Sep 13, 2025
Completed - The scheduled maintenance has been completed.
Sep 13, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 07:00 EDT
Scheduled - On September 13 between 7:00 am—12:00 pm ET, new accounts created during maintenance cannot be funded with a Visa Debit, please use an alternative funding method or try again once maintenance is complete.

Transactions including external transfers, e-transfers (sending, receiving, funding) cross-border payments, mobile cheque deposits, and previously scheduled transfers will appear as "in progress" during maintenance, however the funds will transfer successfully during the maintenance window.

Spending, trading, withdrawals, and internal transfers will not be impacted.

Le 13 septembre entre 7 h et 12 h HE, les nouveaux comptes créés pendant la maintenance ne peuvent pas être approvisionnés avec une carte Visa Débit. Veuillez utiliser une autre méthode de financement ou réessayer une fois la maintenance terminée.

Lors de la maintenance, les transactions (y compris les virements externes), les virements électroniques (envoi, réception, approvisionnement), les paiements transfrontaliers, le dépôt mobile de chèque et les virements précédemment programmés afficheront un statut « en cours » pendant la maintenance, mais les fonds seront bien transférés.

Les dépenses, opérations boursières, retraits et virements internes ne seront pas touchés.

Sep 12, 16:48 EDT
Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

Sep 3, 2025
Resolved - This has been resolved.

Ce problème a été résolu.

Sep 3, 13:57 EDT
Monitoring - A fix has been implemented and we're monitoring the results.

Un correctif a été mis en place et nous en assurons le suivi.

Sep 3, 13:35 EDT
Identified - The issue has been identified and a fix is being implemented.

Le problème a été identifié et une solution est actuellement mise en oeuvre.

Sep 3, 13:26 EDT
Investigating - Wealthsimple Prepaid Mastercard is currently experiencing disruptions. Spending is not impacted during this time. Accessing your virtual card or locking/unlocking your card in the app may be temporarily unavailable.

La carte prépayée Mastercardᴹᴰ Wealthsimple connaît actuellement des perturbations. Les dépenses ne seront pas affectées pendant cette période.
L'accès à votre carte virtuelle ou le verrouillage/déverrouillage de votre carte dans l'application pourrait être temporairement indisponible.

Sep 3, 13:19 EDT
Sep 2, 2025
Resolved - This has been resolved.

Ce problème a été résolu.

Sep 2, 14:56 EDT
Identified - The issue has been identified and a fix is being implemented.
Sep 2, 13:15 EDT
Investigating - Cryptocurrency withdrawals are currently unavailable. Trade is unaffected. We are investigating the issue and are working on a fix.

Les retraits de crypto-monnaies sont actuellement indisponibles. Nous enquêtons sur ce problème et travaillons sur une solution. Le trading et le staking ne sont pas affectés

Sep 1, 22:48 EDT
Sep 1, 2025