All Systems Operational
Login and Account Access Operational
Apps Operational
iOS app Operational
Android App Operational
Trading Operational
Order execution Operational
Order submission Operational
Order status Operational
Market Data Operational
Quotes Operational
Security Search Operational
Linking bank accounts Operational
Deposits and Withdrawals Operational
Account Values ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 18, 2019

No incidents reported today.

Nov 17, 2019

No incidents reported.

Nov 16, 2019

No incidents reported.

Nov 15, 2019
Resolved - Our developers restored connections and resolved this incident as of 5:09 pm EST on Friday, November 15th. Thank you for your patience.
Nov 15, 17:25 EST
Investigating - We are currently experiencing some app connectivity issues which are preventing users from successfully logging in to and/or loading the app. Our team is investigating!
Nov 15, 16:45 EST
Nov 14, 2019

No incidents reported.

Nov 13, 2019

No incidents reported.

Nov 12, 2019

No incidents reported.

Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

Nov 7, 2019

No incidents reported.

Nov 6, 2019
Resolved - This incident has been resolved.
Nov 6, 16:01 EST
Investigating - We are currently experiencing some database connection issues. Users may experience delayed execution of orders as well as some app connectivity issues. Our team is investigating!
Nov 6, 15:54 EST
Nov 5, 2019
Resolved - The incident was resolved as of 5:42 pm EST on Nov 5, 2019. All normal trading activities can be resumed. Thank you for your patience and understanding.
Nov 5, 17:57 EST
Identified - We're currently experiencing a temporary issue with submitting orders. We're working to fix this.
Nov 5, 13:04 EST
Nov 4, 2019
Resolved - Order statuses should be updating as normal again. Thank you for your patience.
Nov 4, 16:14 EST
Investigating - We are currently experiencing delays with updating order statuses within the app. This does not affect the actual execution of the orders themselves, but confirmations of order fulfillments and/or cancellations may be delayed. Our team is investigating.
Nov 4, 15:26 EST