Wealthsimple Trade Status

All Systems Operational

Apps Operational

iOS app Operational

Android App Operational

Trading Operational

Order execution Operational

Order submission Operational

Order status Operational

Market Data Operational

Quotes Operational

Security Search Operational

Linking bank accounts Operational

Deposits and Withdrawals Operational

Account Values Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 17, 2019

No incidents reported today.

Sep 16, 2019

App Connectivity Degradation

Resolved - App connectivity has been restored. Users should now be able to access and load their Trade accounts. Thank you for your patience.
Sep 16, 11:03 EDT

Identified - We are currently experiencing some app connectivity issues which are preventing users from successfully logging in to and/or loading the app. Our team is investigating!
Sep 16, 10:08 EDT

Delayed Order Execution

Resolved - Database connections were restored as of 9:39 am EST. Users should not be able to access the app and resume trading activities. Thank you for your patience.
Sep 16, 09:42 EDT

Investigating - We are currently experiencing some database connection issues. Users may experience delayed execution of orders. Our team is investigating!
Sep 16, 09:38 EDT

Sep 15, 2019

No incidents reported.

Sep 14, 2019

No incidents reported.

Sep 13, 2019

No incidents reported.

Sep 12, 2019

No incidents reported.

Sep 11, 2019

No incidents reported.

Sep 10, 2019

No incidents reported.

Sep 9, 2019

No incidents reported.

Sep 8, 2019

No incidents reported.

Sep 7, 2019

No incidents reported.

Sep 6, 2019

No incidents reported.

Sep 5, 2019

No incidents reported.

Sep 4, 2019

No incidents reported.

Sep 3, 2019

Delayed Order Execution

Resolved - This incident has been resolved.
Sep 3, 17:24 EDT

Investigating - We are currently experiencing some database connection issues. Users may experience delayed execution of orders as well as some app connectivity issues. Our team is investigating!
Sep 3, 17:14 EDT