Wealthsimple Trade Status
All Systems Operational
Uptime over the past 90 days. View historical uptime.
Login and Account Access Operational
Apps Operational
iOS app Operational
Android App Operational
Trading Operational
90 days ago
100.0 % uptime
Today
Order execution Operational
Order submission Operational
Order status Operational
Order Cancellation Operational
90 days ago
100.0 % uptime
Today
Market Data Operational
Quotes Operational
Security Search Operational
Linking bank accounts Operational
Deposits and Withdrawals Operational
Account Values ? Operational
Account Opening Operational
90 days ago
99.96 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Past Incidents
Mar 31, 2020

No incidents reported today.

Mar 30, 2020

No incidents reported.

Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020

No incidents reported.

Mar 26, 2020
High Latency
Resolved - This incident has been resolved as of 12:43 p.m EST, thank you for your patience!
Mar 26, 12:43 EDT
Identified - We're currently experiencing high latency on Wealthsimple Trade.

Due to this, your app may behave sluggishly and you may be experiencing longer than expected delays in order entry and updates. We're working on a fix.
Mar 26, 11:42 EDT
Mar 25, 2020

No incidents reported.

Mar 24, 2020

No incidents reported.

Mar 23, 2020

No incidents reported.

Mar 22, 2020

No incidents reported.

Mar 21, 2020

No incidents reported.

Mar 20, 2020
Order Status Degradation
Resolved - Order status is updating normally, thank you for your patience!
Mar 20, 10:02 EDT
Update - We are continuing to work on a fix for this issue.
Mar 20, 09:37 EDT
Identified - We are currently experiencing delays with updating order statuses within the app. This does not affect the actual execution of the orders themselves, but confirmations of order fulfillment and/or cancellations may be delayed. Our team is investigating.
Mar 20, 09:36 EDT
Mar 19, 2020
Account Opening Service Degradation
Resolved - This incident has been resolved as of 11:24 p.m EST.

Thank you for your patience!
Mar 19, 23:27 EDT
Update - We are continuing to work on a fix for this issue.
Mar 19, 21:02 EDT
Identified - We are currently experiencing issues with one of our back-office platforms that is preventing users from creating new accounts.

Our team is investigating. Thank you for your patience.
Mar 19, 21:00 EDT
Mar 18, 2020
Order Status Degradation
Resolved - Database connections have been restored as of 2:41 p.m EST. Users should now be able to access the app and resume trading activities. Thank you for your patience.
Mar 18, 14:41 EDT
Identified - We are currently experiencing delays with updating order statuses within the app. This does not affect the actual execution of the orders themselves, but confirmations of order fulfillment and/or cancellations may be delayed. Our team is investigating.
Mar 18, 10:06 EDT
Market Trading Halted
Resolved - Trading has resumed as 1:11 p.m EST.
Mar 18, 13:13 EDT
Update - Trading has resumed as 1:11 p.m EST.
Mar 18, 13:13 EDT
Identified - Due to market volatility regulations, trading has been temporarily halted. You can submit orders but will be unable to sell or buy until the exchange resumes at 1:11 p.m. EST
Mar 18, 12:56 EDT
Mar 17, 2020
Order Status Degradation
Resolved - This incident has been resolved.
Mar 17, 16:00 EDT
Investigating - We are currently experiencing delays with updating order statuses within the app. This does not affect the actual execution of the orders themselves, but confirmations of order fulfillment and/or cancellations may be delayed. Our team is investigating.
Mar 17, 13:19 EDT
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