Wealthsimple Trade Status

All Systems Operational

Apps Operational

iOS app Operational

Android App Operational

Trading Operational

Order execution Operational

Order submission Operational

Order status Operational

Market Data Operational

Quotes Operational

Security Search Operational

Linking bank accounts Operational

Deposits and Withdrawals Operational

Account Values Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 23, 2019

No incidents reported today.

May 22, 2019

iOS App Degradation

Resolved - This incident was resolved as of 5:30pm EST on May 22nd, 2019. Please ensure that you are using the updated version of the app (released today). Thank you for your patience!
May 22, 17:39 EDT

Identified - Our team has identified the cause of the issue and is working on a resolution. This page will be updated once the fix is in place. Thank you for your patience.
May 22, 16:12 EDT

Investigating - We are currently experiencing some app connectivity issues specific to some iOS devices. Our team is investigating!
May 22, 10:43 EDT

May 21, 2019

iOS App Degradation

Resolved - This incident was resolved as of 5:02pm EST on May 21st, 2019. Thank you for your patience!
May 21, 17:19 EDT

Investigating - We are currently experiencing some app connectivity issues specific to some iOS devices. Our team is investigating!
May 21, 15:59 EDT

May 20, 2019

No incidents reported.

May 19, 2019

No incidents reported.

May 18, 2019

No incidents reported.

May 17, 2019

No incidents reported.

May 16, 2019

No incidents reported.

May 15, 2019

No incidents reported.

May 14, 2019

No incidents reported.

May 13, 2019

Back Office Platform Degradation

Resolved - The incident was resolved as of 4:02 pm EST on May 13th, 2019. All normal trading activities can be resumed as quotes are displaying correctly. Thank you for your patience.
May 13, 16:03 EDT

Investigating - We are experiencing some trouble retrieving up-to-date data from a platform our back office uses. This is causing inaccurate quotes to be displayed within the app. Our team is investigating. Thank you for your patience!
May 13, 15:37 EDT

May 12, 2019

No incidents reported.

May 11, 2019

No incidents reported.

May 10, 2019

No incidents reported.

May 9, 2019

No incidents reported.