Identified - We are currently experiencing delays surfacing rewards, and are working to resume service. Your staked assets and rewards are safe.
Nous rencontrons actuellement des délais dans l'affichage des primes, et nous nous efforçons de rétablir le service. Vos actifs immobilisés et vos primes sont en sécurité.
Apr 23, 2024 - 15:45 EDT
Wealthsimple Cash
Operational
90 days ago
99.98
% uptime
Today
Login
Operational
90 days ago
99.99
% uptime
Today
Account Setup
Operational
90 days ago
99.99
% uptime
Today
Account
Operational
90 days ago
99.97
% uptime
Today
Funding
Operational
90 days ago
99.98
% uptime
Today
Spend
Operational
90 days ago
99.98
% uptime
Today
P2P
Operational
90 days ago
99.98
% uptime
Today
Wealthsimple Crypto
Operational
90 days ago
99.99
% uptime
Today
Login
Operational
90 days ago
100.0
% uptime
Today
Account Setup
Operational
90 days ago
100.0
% uptime
Today
Account
Operational
90 days ago
99.98
% uptime
Today
Funding
Operational
90 days ago
100.0
% uptime
Today
Orders
Operational
90 days ago
100.0
% uptime
Today
Market Data
Operational
90 days ago
100.0
% uptime
Today
Wealthsimple Invest
Operational
90 days ago
99.99
% uptime
Today
Login
Operational
90 days ago
100.0
% uptime
Today
Account Setup
Operational
90 days ago
100.0
% uptime
Today
Account
Operational
90 days ago
99.98
% uptime
Today
Funding
Operational
90 days ago
100.0
% uptime
Today
Wealthsimple Tax
Operational
90 days ago
100.0
% uptime
Today
Login
Operational
90 days ago
100.0
% uptime
Today
Auto-fill My Return
Operational
90 days ago
100.0
% uptime
Today
Filing Submission
Operational
90 days ago
100.0
% uptime
Today
Slips
Operational
90 days ago
100.0
% uptime
Today
Wealthsimple Trade
Operational
90 days ago
99.99
% uptime
Today
Login
Operational
90 days ago
100.0
% uptime
Today
Account Setup
Operational
90 days ago
100.0
% uptime
Today
Account
?
Operational
90 days ago
99.98
% uptime
Today
Funding
Operational
90 days ago
100.0
% uptime
Today
Orders
Operational
90 days ago
99.99
% uptime
Today
Market Data
Operational
90 days ago
100.0
% uptime
Today
Phone or Chat Support
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Completed -
The scheduled maintenance has been completed.
Apr 23, 13:30 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 12:30 EDT
Scheduled -
Transfers between Wealthsimple accounts and direct deposits will be paused from 12:30 p.m. on April 23rd to 1:30 p.m. EDT on April 23rd due to scheduled maintenance. We appreciate your understanding.
Apr 23, 12:29 EDT
Resolved -
This incident has been resolved.
Apr 17, 15:17 EDT
Identified -
We're currently experiencing a system issue that is impacting app functionality. We're working on a fix and everything will be back to normal shortly.
Problème de système affectant les fonctionnalités de l'appli. Nous travaillons à la résolution de celui-ci pour un retour rapide à la normale.
Apr 17, 15:09 EDT
Resolved -
This incident has been resolved.
Apr 16, 22:10 EDT
Monitoring -
We are currently experiencing delays in posting rewards for Solana and working to unpause service. Your fixed assets and your bonuses are safe.
Nous rencontrons actuellement des retards dans la publication des récompenses pour Solana et dans nos efforts pour rétablir le service. Vos immobilisations et vos bonus sont en sécurité.
Mar 12, 17:08 EDT
Resolved -
This incident has been resolved.
Apr 16, 13:02 EDT
Identified -
We are currently experiencing issues with Chat support. Phone and Email support options are still available, and can be found at https://www.wealthsimple.com/en-ca/contact.
Nous éprouvons actuellement des problèmes avec le support par clavardage. Les options d'assistance par téléphone et par courriel restent disponibles etsont accessibles à travers ce lien: https://www.wealthsimple.com/en-ca/contact.
Apr 16, 12:00 EDT
Resolved -
This incident has been resolved.
Apr 16, 11:16 EDT
Identified -
Investigating - We're currently experiencing an internal system issue and our Client Success team may not have access to your accounts. We're working on a fix and will be able to assist you shortly.
Investigation - Problème de système en cours : il est possible que notre équipe de soutien n'ait pas accès à vos comptes. Nous travaillons présentement sur un correctif et serons en mesure de vous aider dans les plus brefs délais.
Apr 16, 11:14 EDT