Wealthsimple Trade Status

All Systems Operational

Apps Operational

iOS app Operational

Android App Operational

Trading Operational

Order execution Operational

Order submission Operational

Order status Operational

Market Data Operational

Quotes Operational

Security Search Operational

Linking bank accounts Operational

Deposits and Withdrawals Operational

Account Values Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 18, 2019

No incidents reported today.

Nov 17, 2019

No incidents reported.

Nov 16, 2019

No incidents reported.

Nov 15, 2019

App Connectivity Degradation

Resolved - Our developers restored connections and resolved this incident as of 5:09 pm EST on Friday, November 15th. Thank you for your patience.
Nov 15, 17:25 EST

Investigating - We are currently experiencing some app connectivity issues which are preventing users from successfully logging in to and/or loading the app. Our team is investigating!
Nov 15, 16:45 EST

Nov 14, 2019

No incidents reported.

Nov 13, 2019

No incidents reported.

Nov 12, 2019

No incidents reported.

Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

Nov 7, 2019

No incidents reported.

Nov 6, 2019

Degraded Order Execution

Resolved - This incident has been resolved.
Nov 6, 16:01 EST

Investigating - We are currently experiencing some database connection issues. Users may experience delayed execution of orders as well as some app connectivity issues. Our team is investigating!
Nov 6, 15:54 EST

Nov 5, 2019

Order Submission Outage

Resolved - The incident was resolved as of 5:42 pm EST on Nov 5, 2019. All normal trading activities can be resumed. Thank you for your patience and understanding.
Nov 5, 17:57 EST

Identified - We're currently experiencing a temporary issue with submitting orders. We're working to fix this.
Nov 5, 13:04 EST

Nov 4, 2019

Order Updates Deterioration

Resolved - Order statuses should be updating as normal again. Thank you for your patience.
Nov 4, 16:14 EST

Investigating - We are currently experiencing delays with updating order statuses within the app. This does not affect the actual execution of the orders themselves, but confirmations of order fulfillments and/or cancellations may be delayed. Our team is investigating.
Nov 4, 15:26 EST