Wealthsimple Status

LUNA Updates

Update - As of May 16, 2022, we have resumed LUNA sell orders for clients that currently hold a position. LUNA buy orders are still temporarily disabled.
May 16, 14:30 EDT

Update - We continue to halt trading in LUNA, pending further developments. Thank you for your patience. We will continue to provide trading updates here and within the Wealthsimple Crypto app.
May 13, 17:03 EDT

Update - We don't have any news to share at present, but we continue to monitor the situation. We appreciate your patience.
May 13, 17:02 EDT

Update - As a result of ongoing network issues, all LUNA orders have been temporarily disabled.
May 12, 22:50 EDT

Monitoring - We continue to monitor the situation and will provide updates as new information surfaces. Thank you for your continued patience.
May 12, 16:24 EDT

Investigating - LUNA is currently experiencing network issues. As a result, LUNA buy orders have been temporarily disabled. We'll provide an update as soon as we can.
May 12, 13:02 EDT

Uptime over the past 90 days. View historical uptime.

Wealthsimple Cash Operational

90 days ago

99.94 % uptime

Today

90 days ago

99.99 % uptime

Today

Account Setup Operational

90 days ago

99.97 % uptime

Today

Account Operational

90 days ago

100.0 % uptime

Today

Funding Operational

90 days ago

100.0 % uptime

Today

Spend Operational

90 days ago

99.66 % uptime

Today

P2P Operational

90 days ago

100.0 % uptime

Today

Wealthsimple Crypto Operational

90 days ago

97.41 % uptime

Today

90 days ago

99.99 % uptime

Today

Account Setup Operational

90 days ago

99.97 % uptime

Today

Account Operational

90 days ago

100.0 % uptime

Today

Funding Operational

90 days ago

100.0 % uptime

Today

Orders Operational

90 days ago

84.48 % uptime

Today

Market Data Operational

90 days ago

100.0 % uptime

Today

Wealthsimple Invest Operational

90 days ago

99.99 % uptime

Today

90 days ago

99.99 % uptime

Today

Account Setup Operational

90 days ago

99.97 % uptime

Today

Account Operational

90 days ago

100.0 % uptime

Today

Funding Operational

90 days ago

100.0 % uptime

Today

Wealthsimple Tax Operational

90 days ago

100.0 % uptime

Today

90 days ago

100.0 % uptime

Today

Auto-fill My Return Operational

90 days ago

100.0 % uptime

Today

Filing Submission Operational

90 days ago

100.0 % uptime

Today

Wealthsimple Trade Operational

90 days ago

99.98 % uptime

Today

90 days ago

99.98 % uptime

Today

Account Setup Operational

90 days ago

99.97 % uptime

Today

Account Operational

90 days ago

99.98 % uptime

Today

Funding Operational

90 days ago

100.0 % uptime

Today

Orders Operational

90 days ago

99.96 % uptime

Today

Market Data Operational

90 days ago

100.0 % uptime

Today

Phone Wait Time Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 22, 2022

No incidents reported today.

May 21, 2022

No incidents reported.

May 20, 2022

No incidents reported.

May 19, 2022

No incidents reported.

May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022

Unresolved incident: LUNA Updates.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

May 12, 2022

Temporary delay with order statuses

Resolved - We've resolved the issue, and clients are now able to see accurate order statuses.
May 12, 11:27 EDT

Update - We’re still actively investigating this issue and working to restore full functionality for affected clients. We do apologize for any disruption.
May 12, 11:05 EDT

Investigating - We’re currently experiencing a temporary delay with updating order statuses to accounts. We’re working to fix this.
May 12, 09:36 EDT

May 11, 2022

Wealthsimple Crypto - LUNA orders may get rejected and market order fill prices may be different than expected

Resolved - This incident has been resolved.
May 11, 18:35 EDT

Monitoring - LUNA is experiencing volatility. LUNA orders may get rejected and market order fill prices may be different than expected.
May 11, 11:55 EDT

May 10, 2022

No incidents reported.

May 9, 2022

No incidents reported.

May 8, 2022

No incidents reported.

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