Crypto withdrawals are disrupted

Incident Report for Wealthsimple

Resolved

This incident has been resolved.

Posted Dec 05, 2022 - 16:09 EST

Monitoring

We are beginning to see signs of recovery, and continue to work toward full resolution.

Posted Dec 05, 2022 - 16:08 EST

Update

We are continuing to work on a fix for this issue.

Posted Dec 05, 2022 - 15:53 EST

Identified

Cryptocurrency withdrawals are currently unavailable. We are investigating the issue and are working on a fix.

Posted Dec 05, 2022 - 15:32 EST

This incident affected: Wealthsimple Crypto (Account, Funding).