Database connections have been restored as of 2:41 p.m EST. Users should now be able to access the app and resume trading activities. Thank you for your patience.
Posted Mar 18, 2020 - 14:41 EDT
We are currently experiencing delays with updating order statuses within the app. This does not affect the actual execution of the orders themselves, but confirmations of order fulfillment and/or cancellations may be delayed. Our team is investigating.
Posted Mar 18, 2020 - 10:06 EDT
This incident affected: Trading (Order execution, Order status).