This incident has been resolved. We have synced all accounts who were impacted by this and balances should now display as expected.
Posted Jan 20, 2023 - 12:38 EST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jan 20, 2023 - 12:19 EST
Identified
We're currently experiencing a display issue that may cause your account balance to appear incorrect. Please try refreshing your account screen or trade tab to see the updated balance. We're working on a fix and everything will be back to normal shortly.
Posted Jan 20, 2023 - 11:15 EST
This incident affected: Wealthsimple Trade (Account) and Wealthsimple Crypto (Account).