Resolved
This incident has been resolved.
Posted Oct 02, 2025 - 12:45 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 02, 2025 - 11:05 EDT
Update
We are continuing to investigate this issue.
Posted Oct 02, 2025 - 09:47 EDT
Investigating
We’re currently experiencing a system issue that is impacting app functionality. Our team is investigating. Please call us at 1-855-255-9038 for immediate support.
Nous éprouvons présentement des difficultés techniques ayant un impact sur le fonctionnement de l'application. Pour obtenir de l'aide immédiate, veuillez téléphoner au 1 855 255-9038
Posted Oct 02, 2025 - 09:34 EDT
This incident affected: General (Account Login, Account Opening, Account Values, Activity Display, App or Website Display, Referrals and Promotions, Subscriptions, Website), Money Movement (Automations, Deposit, E-transfer, Instant Deposits, Institutional Transfer, Pay a Bill, Send or Request Money, Transfer Between Accounts, Withdraw), Investing (Alternative Investments, Crypto, Graphs, Net Deposits, Managed Investments, Trade and Orders), and Tax (Auto-fill My Return, Filing Submission, Slips).