Issues Transferring Accounts From Another Institution on Web

Incident Report for Wealthsimple

Resolved

The incident has been resolved.

L'incident est maintenant résolu.

Posted Apr 12, 2025 - 21:55 EDT

A fix has been implemented and we're monitoring the results.

Un correctif a été mis en place et nous en assurons le suivi.

Posted Apr 12, 2025 - 19:02 EDT

Please initiate transfers from your mobile app. The ability to transfer accounts from another institution is currently unavailable on web.

Posted Apr 12, 2025 - 17:19 EDT

This incident affected: Money Movement (Institutional Transfer).