System Issues | Difficultés techniques

Incident Report for Wealthsimple

Resolved

This incident has been resolved.
Posted Aug 05, 2025 - 14:00 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 05, 2025 - 10:49 EDT

Investigating

We’re currently experiencing a system issue that is impacting app functionality. Our team is investigating.

Nous éprouvons présentement des difficultés techniques ayant un impact sur le fonctionnement de l'application.
Posted Aug 05, 2025 - 10:43 EDT
This incident affected: General (Account Login, Account Opening, Account Values, Activity Display, App or Website Display, Referrals and Promotions, Subscriptions, Website), Money Movement (Automations, Deposit, E-transfer, Instant Deposits, Institutional Transfer, Pay a Bill, Send or Request Money, Transfer Between Accounts, Withdraw), Investing (Alternative Investments, Crypto, Graphs, Net Deposits, Managed Investments, Trade and Orders), Cards and Payments (Physical Card, Virtual Card), Tax (Auto-fill My Return, Filing Submission, Slips), and Phone and Chat Support.