Database connections have been restored as of 11:51am EST. Users should be able to access the app and resume trading activities. Thank you for your patience.
Posted Jun 12, 2019 - 11:53 EDT
Investigating
We are currently experiencing some database connection issues. Users may experience delayed execution of orders as well as some app connectivity issues. Our team is investigating!
Posted Jun 12, 2019 - 11:46 EDT
This incident affected: Trading (Order execution), Login and Account Access, Deposits and Withdrawals, Account Values, and Apps (Android App).