Login Issues

Incident Report for Wealthsimple

Resolved

This incident has been resolved.

Posted Dec 31, 2020 - 10:07 EST

Update

We are continuing to investigate this issue.

Posted Dec 31, 2020 - 10:06 EST

Investigating

We are currently experiencing some app connectivity issues which are preventing some users from successfully logging in to and/or loading the app.

Our team is investigating but please call +1 855-255-9038 for immediate trades.

Posted Dec 31, 2020 - 10:03 EST