Prepaid Mastercard issues | Problème affectant la carte prépayée Mastercard

Incident Report for Wealthsimple

Resolved

This incident has been resolved.

Posted Oct 19, 2026 - 15:39 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 19, 2026 - 14:47 EDT

Investigating

Spending and other card features are currently unavailable. We're working on a fix.

Les achats et les autres fonctionnalités de la carte sont présentement indisponibles. Nous travaillons à régler le problème.

Posted Oct 19, 2026 - 13:16 EDT

This incident affected: Cards and Payments (Physical Card, Virtual Card).