Account Opening Service Degradation

Incident Report for Wealthsimple

Resolved

This incident has been resolved, users should be able to create new accounts without issue. Thank you for your patience.
Posted Feb 06, 2020 - 15:16 EST

Identified

We are currently experiencing issues with one of our back-office platforms. This is preventing users from creating new accounts.Our team is investigating and thank you for your patience.
Posted Feb 06, 2020 - 14:57 EST