Account Opening Service Degradation
Incident Report for
Wealthsimple Trade
Resolved
This incident has been resolved as of 11:24 p.m EST.
Thank you for your patience!
Posted
Mar
19
,
2020
-
23:27
EDT
Update
We are continuing to work on a fix for this issue.
Posted
Mar
19
,
2020
-
21:02
EDT
Identified
We are currently experiencing issues with one of our back-office platforms that is preventing users from creating new accounts.
Our team is investigating. Thank you for your patience.
Posted
Mar
19
,
2020
-
21:00
EDT
This incident affected: Apps (iOS app, Android App) and Account Opening.
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