Bad Balances

Incident Report for Wealthsimple

Resolved

Our team has synced the balances for all clients affected to the correct values.

Thank you for your patience.
Posted Jan 07, 2021 - 14:17 EST

Investigating

We're currently experiencing an issue that may cause "available to trade" values and stock positions for some users to be displayed incorrectly. This is a display issue only — your cash and stocks are safe. We're working to get this fixed as soon as possible.
Posted Jan 07, 2021 - 12:37 EST