Order Status Degradation

Incident Report for Wealthsimple

Resolved

Order statuses should be updating as normal again. Thank you for your patience.
Posted Feb 04, 2020 - 10:48 EST

Update

We are continuing to work on a fix for this issue.
Posted Feb 04, 2020 - 10:48 EST

Update

We are continuing to work on a fix for this issue.
Posted Feb 04, 2020 - 10:22 EST

Identified

We are currently experiencing delays with updating order statuses within the app. This does not affect the actual execution of the orders themselves, but confirmations of order fulfillment and/or cancellations may be delayed. Our team is investigating.
Posted Feb 04, 2020 - 09:42 EST